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FAQ

1.What does the Arctic Disc Program represent?

A:The Canada Goose Arctic Program disk is an inversion of the North Pole, accompanied by lines of longitude and latitude to approximate the look and feel of a traditional Arctic Map.

 

2.Is it safe to buy from your website?

A:Yes,we have a 128 bit Secured Socket Layer (SSL) technology to ensure the security of your online purchase. You just be 100% assured to purchse from us.

 

3.What is your privacy policy?

A:We take privacy very seriously at our company and have the following privacy policy in place: We only collect information that we require to process your order, such as your mailing address and credit card details. All information is kept completely confidential and private and will never be rented, sold or shared. 

 

4.Are your products of good quality?

A:The quality of our items is the best. We always get the best products of different brands. Our merchandise are made of 100% genuine.They are absolutely worthy.

 

5.Do you ship internationally?

A:Yes,we ship internationally.And we supply secure and quick delivery.We now have a selection of modes of transportation. 

 

6. What are your payment methods?

A:We makes paying easy by credit card.you can select both "Visa" and "MasterCard".

 

7.What happens if the products I ordered are out of stock?

A:If our logistic center informs us of the shortage of the products you ordered in 24 hours, we will contact with you timely and tell you how long it will take for your products to be sent out.

If the time is too long for you to wait, we will handle with your refunding in time. If you think you could wait, we will inform you of the receiving day when we have gotten the shipping information from our factory. You could change for another style of products, of course. Maybe you will find other products which are more suitable to you or you could get the products you like more quickly.

 

8.What should I do when I receive the product(s)?

A:Please make sure that the product(s) is in good condition because it will be hard for us to accept returning and exchanging for product(s) which is damaged by human nature. So we suggest you to check the products the very time you receive them. If the damage is caused by us, inform us in time, please. We will confirm the damage seriously and give you a free exchanging.